Our Frequently asked questions

Below you’ll find answers to the most common questions you may have on VentureBay & Cryptocurriencies
Does VentureBay have a mobile app?

We do not have an Android or iOS mobile app.

However, the VentureBay website is built for both mobile and desktop use so that you can enjoy the full functionality of the VentureBay platform across all devices.

How do I verify my account?

For a complete step-by-step guide on how to verify your VentureBay account, click here.

Why was my KYC verification rejected?

We use an advanced Know-Your-Customer (KYC) provider that makes use of artificial intelligence to verify your details. Most of the time they make life very easy, but sometimes they get stuck.

If your application is rejected, don’t worry, you will be able to resubmit your application by clicking on the “Retry Verification” button from the email you received, or by visiting your profile.

Why is there a HODL feature?

“Hodling” can provide more security to investors, since they are not exposed to short-term volatility and do not have to worry about buying high and selling low. This is why we at VentureBay have implemented a mandatory 30-day HODL feature that protects you from losing money due to the daily fluctuations of Bitcoin.

How long is the HODL?

We have 4 HODL features available. The first is 30 days, and is mandatory. The other HODL’s available, if you are interested in rather invest in Bitcoin alone, are 60 days, 90 days and 120 days.

Why does VentureBay use Luno?

Luno is a trusted and tried Crypto exchange platform which has been established nearly 10 years ago. We work with Luno because Luno has shown to be trusted my millions of South Africans in the past and has plenty of success before. When you want to invest in our available funds, you need to exchange your money for Bitcoin on the Luno platform. Transfer it to your VentureBay wallet and get ready to invest in your future.

What are the funds offered by VentureBay?

Purchasing a slice of Solana, Ethereum, and other cryptocurrencies all at once allows you to reap their rewards without being affected too much when any individual drops in value.

Cryptocurrencies are high-risk investments, which has the potential for a higher return. Diversifying your portfolio of cryptocurrencies can reduce risk when investing in cryptocurrencies

Does VentureBay have a minimum buy in amount?

VentureBay has a minimum buy in of 50 000 SAT. This is around 0.000500 Bitcoin. At the time of writing, it is ZAR 317,34.

What is an SAT?

Satoshis, or SATs, are a fraction of a Bitcoin. Simply put, a Satoshi is more or less to a Bitcoin what a cent is to a rand. They’re both units of the same monetary system, but the cent is a smaller unit. The difference is that 1 rand = 100 cent, whereas 1 Bitcoin = 100,000,000 Satoshis.

Contact us

Legal

Get in touch with us

DESIGNED BY RESTRIVE

Follow

Get in touch with us

DESIGNED BY RESTRIVE

Get in touch with us

DESIGNED BY RESTRIVE